Tawala
Loved by 100+ Hotels in Zanzibar & Arusha

Five-Star Management for Tanzanian Hospitality

The complete system for Hotels, Lodges, and Restaurants. Manage bookings, control food costs, and automate TRA VFD receipts effortlessly.

Tourism Levy Compliant
Works Offline
Luxury Hotel Reception in Zanzibar

Empowering Hospitality Brand in Tanzania

SERENITY ZANZIBAR
ARUSHA COFFEE LODGE
DAR CITY HOTEL
MIKUMI SAFARI CAMP
The Problem

Is Your Hotel Leaking Revenue?

Without an integrated system, money disappears in the kitchen, reception, and bar.

Kitchen Theft & Waste

Ingredients are bought but meals aren't sold. Food cost is high. Where is the meat going?

Bar Stock Shrinkage

Staff selling their own drinks? Bottles disappearing without sales records?

Manual Booking Chaos

Double bookings, lost reservations, and no visibility on room availability.

Total Visibility

Track every tomato. Link every restaurant order to a room or cash sale. Real-time reports.

Hotel Booking Dashboard
Front Desk

Streamlined Check-ins. Happy Guests.

Visual Booking Calendar

See all rooms, reservations, and cleaning status in one glance. Drag and drop to modify bookings instantly.

Integrated TRA Invoicing

Print TRA valid receipts at check-out automatically, including the Tourism Development Levy calculations.

F&B Management

Take Control of Your Kitchen.

Connect your kitchen, bar, and stores. When a beer is sold at the bar, it's deducted from stock immediately.

  • Recipe costing & margin analysis
  • Room service billing directly to guest folio
  • Kitchen Display System (KOT) support
Explore F&B Features
Chef Checking Inventory
Testimonials

Trusted by Hotel Managers

"

We used to lose so much money in our bar. Staff would sell their own drinks. With Tawala, every bottle is tracked. Our bar profits have doubled in 3 months.

JM
Hotel general manager
Beach hotel · Zanzibar
"

The best part is the offline mode. In the Serengeti, internet is unstable. Tawala works perfectly even when offline, and syncs when connection returns.

LM
Lodge owner
Safari lodge · Karatu
Why Choose Us

Everything You Need to Scale

Custom-built tools designed perfectly for the Tanzanian business landscape.

High Performance

Experience lightning-fast speeds even on 3G mobile networks. Manage your operations offline and sync later when connected.

100% Compliant

Automated TRA VFD receipts generation and comprehensive tax reporting right out of the box. Stay fully compliant effortlessly.

Seamless Support

24/7 dedicated local support team in Dar es Salaam to help you train your team and resolve any issues quickly.

Upgrade Your Hotel Today

Join 100+ hospitality businesses in Tanzania. Try it free.

The Problem

Hotels and restaurants juggle more systems than any other industry

Bookings on one platform, F&B POS on another, channel manager on a third, payroll on a fourth, accounting on a fifth. Tawala collapses all of it into one.

1

Channel manager nightmare

Booking.com, Expedia, Airbnb, Agoda each want their own system. Without a unified channel manager, you double-book on Friday nights and lose Saturday's revenue refunding angry guests.

2

F&B and front desk don't talk

Guest orders dinner, the restaurant prints a receipt, but it never makes it onto the room folio. At checkout, the guest argues — and someone eats the cost.

3

Tanzania-specific payments

Group bookings paid via M-Pesa, conferences paid by bank transfer, walk-ins paid in TZS cash. Each payment type needs to flow into the right TRA VFD receipt and the right ledger.

How It Works

From reservation to checkout — one system

1

Bookings sync across every channel

Booking.com, Expedia, Airbnb, Agoda, plus your direct site all share one calendar. Update prices once; they propagate instantly. Overbooking becomes mathematically impossible.

2

F&B charges flow to the room

Guest orders breakfast; restaurant POS posts the charge to the room folio. Same for spa, laundry, conference rooms. Checkout is one TRA-compliant receipt.

3

Pay how Tanzanian guests want to pay

M-Pesa, Tigo Pesa, Airtel Money, bank transfer, Visa, Mastercard, cash — all configurable as room-payment, deposit, or pre-arrival options.

Built for Tanzania

Hotels and restaurants from Stone Town to Serengeti

Tawala runs in lodges across Serengeti, hotels in Dar es Salaam, restaurants in Arusha, and beach resorts in Zanzibar. Channel manager, PMS, F&B POS, payroll — all compliant with TRA.

Conference and group bookings handle deposits, partial payments, cancellations, and TRA-compliant invoicing automatically. You stop juggling five tools.

TRA VFD
M-Pesa
Channel manager
F&B POS
Multi-property
Conference
Group bookings
Multi-currency
FAQ

Frequently Asked Questions

Quick answers about Hotel & Restaurant Software Tanzania — Bookings, POS, TRA.

Does Tawala work for restaurants, cafes, bars, and hotels?
Yes — F&B POS with table management, hotel PMS, channel manager, and central kitchen mode for chains all included.
Can I split bills, transfer tables, and merge orders?
Yes — full waiter-friendly workflows. Split by item, by guest, by amount; transfer items between tables; void with manager approval.
Does it integrate with online food-delivery platforms?
Yes — Uber Eats, Glovo, Jumia Food, and others. Orders flow directly into the kitchen display system.
Can I print to multiple kitchen and bar printers?
Yes — route items to the right printer (kitchen, bar, dessert) by category. Fully configurable per outlet.
Is Tawala built specifically for Tanzania?
Yes. Every module is designed for Tanzanian compliance: TRA VFD, NSSF, PAYE, NHIF, SDL, WCF, NMB / CRDB / NBC / Stanbic banking, and M-Pesa / Tigo Pesa / Airtel Money.
Can multiple branches use one Tawala account?
Yes. Tawala supports multi-location and multi-branch operation out of the box, with per-branch reporting, stock transfers, and consolidated finance.

Still have questions?

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