Tawala
Hotel Management System

Manage Your
Properties & Bookings

All-in-one hotel management. Properties, rooms, bookings, landlords, staff services, and invoicing - all from a single centralized platform. Perfect for hotels, guesthouses, and rental properties.

Online Booking
Auto Invoicing
TRA VFD Ready
Hotel Management Dashboard

50+

Properties Managed

1000+

Rooms Listed

Real-time

Availability Calendar

100%

TRA Compliant

Why Tawala Hotel

Benefits for Your Business

🏢

All-in-One Management

Manage bookings, invoicing, room listings, property details, and staff coordination from a single platform.

🛏️

Flexible Room Booking

Rooms are independently bookable. Guests select specific rooms based on availability and preferences.

🌐

Streamlined Guest Experience

Guests browse availability and book directly through your public booking link - seamless and user-friendly.

🧾

Automated Billing

Bookings trigger automatic invoice generation. Invoices sent via email with TRA VFD compliance.

👨‍🔧

Staff Coordination

Assign staff to cleaning, maintenance, or meal delivery based on time, date, and room assignments.

👤

Landlord Management

Manage independent landlords, their properties, and rooms under your brand from one admin dashboard.

Core Features

Everything You Need to Run Your Hotel

👤

Landlord Management

Manage individuals or organizations that own rental properties. Each landlord links to one or more properties.

  • Landlord profiles
  • Multiple properties per landlord
  • Create, edit, delete landlords
🏨

Property Management

Add and manage multiple properties per landlord with rich content, images, amenities, and policies.

  • Property images & galleries
  • Amenities (restaurant, spa, laundry)
  • Check-in/out times
🛏️

Room Management

Define room types, capacity, beds, sizes, pricing, and amenities. Add image galleries to market each room.

  • Room types (single, double, suite)
  • Room amenities (TV, AC, minibar)
  • Customizable pricing
📅

Booking & Reservations

Guest-facing booking portal with real-time availability. Admins can also create and adjust bookings manually.

  • Public booking page
  • Availability calendar
  • Auto invoice on confirmation
👨‍🔧

Operations & Staff

Assign staff to rooms and services. Manage housekeeping, maintenance, and monitor room status in real-time.

  • Staff scheduling
  • Housekeeping tasks
  • Room status (vacant, occupied, maintenance)
🧾

Billing & Invoicing

Automatic invoice generation on booking confirmation. Email invoices to guests with TRA VFD compliance.

  • Auto invoice generation
  • TRA VFD receipts
  • Email delivery
Complete Feature List

Everything Included

Landlords

  • ✓ Landlord profiles
  • ✓ Multiple properties
  • ✓ Contact information
  • ✓ Create, edit, delete

Properties

  • ✓ Property details
  • ✓ Image galleries
  • ✓ Amenities list
  • ✓ Check-in/out times
  • ✓ Featured image

Rooms

  • ✓ Room types
  • ✓ Guest capacity
  • ✓ Bed arrangements
  • ✓ Room size
  • ✓ Custom pricing
  • ✓ Room amenities

Bookings

  • ✓ Online booking portal
  • ✓ Availability calendar
  • ✓ Manual bookings
  • ✓ Override settings
  • ✓ Auto-invoicing

Operations

  • ✓ Staff scheduling
  • ✓ Housekeeping tasks
  • ✓ Maintenance tracking
  • ✓ Room status

Billing

  • ✓ Auto invoicing
  • ✓ TRA VFD receipts
  • ✓ Email delivery
  • ✓ Payment tracking

Property Amenities

  • ✓ Restaurant
  • ✓ Spa
  • ✓ Security
  • ✓ Laundry
  • ✓ WiFi

Room Amenities

  • ✓ TV
  • ✓ Safe
  • ✓ Minibar
  • ✓ Air conditioning
  • ✓ Custom amenities

How It Works

1

Set Up Properties

Add landlords, properties, rooms with amenities, images, and pricing. Set check-in/out times.

2

Guests Book Online

Share your booking link. Guests browse availability, select rooms, and complete reservations.

3

Manage & Invoice

Assign staff, manage services, track room status, and auto-generate TRA compliant invoices.

Transform Your Hotel Operations Today

Join hotels and guesthouses managing their properties with Tawala. Get started today.

FAQ

Frequently Asked Questions

Quick answers about Hotel Management Module — PMS for TZ Hotels.

Does it work as a full PMS for hotels?
Yes — room inventory, reservations, rate plans, channel manager (booking.com, Expedia, Airbnb), front-desk operations, group bookings, and folios.
Can it integrate with my restaurant POS?
Yes — F&B charges automatically post to the room folio, and the room can be checked out with a single TRA-compliant fiscal receipt.
Does it handle housekeeping and maintenance?
Yes — room status (clean, dirty, OOO, OOS), housekeeping assignments, and maintenance ticketing all built in.
Can guests pay via M-Pesa?
Yes — payment requests can be sent on check-in and check-out via M-Pesa, Tigo Pesa, Airtel Money, or card.
How much does Tawala cost?
Tawala plans start at TZS 75,000 per month. Pricing scales with the number of users and modules you choose. There are no setup fees and no long-term contracts. See our pricing page for full tier details.
Does Tawala support TRA VFD compliance?
Yes — every Tawala plan includes built-in TRA Virtual Fiscal Device (VFD) integration. Receipts are transmitted to TRA in real time, and Z-reports can be generated daily with one click. We are TRA-certified.

Still have questions?

Talk to our team
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