Business Software
for
Tech
Companies
From ISPs to software houses, tech consultants to system integrators. Manage projects, track subscriptions, and support your clients efficiently.
12
Active Projects
247
Open Tickets
TZS 89M
MRR
Tanzania's Growing Tech Sector
Solutions for every type of ICT business in Tanzania's digital economy.
ISPs & WISPs
Subscriber management, billing, bandwidth monitoring, and network operations.
Software Houses
Project management, time tracking, client portals, and development workflow.
System Integrators
Hardware inventory, installation projects, and service contracts.
Mobile Money Agents
Float management, transaction tracking, and commission calculations.
Deliver Projects.
On Time. On
Budget.
Track every project milestone, manage resources, and keep clients informed through self-service portals.
-
Milestone Tracking
Define phases, set deadlines, and track completion percentage
-
Time Tracking
Log hours per developer, calculate billable time automatically
-
Client Portal
Clients view progress, approve deliverables, and make payments
-
Resource Allocation
See who's working on what, prevent over-booking developers
Complete ISP Operations
Subscriber management, billing automation, and network monitoring for Tanzanian ISPs.
Subscriber Management
Customer profiles, service plans, installation addresses, and connection status.
Automated Billing
Monthly invoicing, prorated charges, mobile money collection, and late fee management.
Bandwidth Monitoring
Usage reports per subscriber, overage tracking, and fair use policy enforcement.
Service Tickets
Support requests, technician dispatch, SLA tracking, and resolution management.
Equipment Inventory
Routers, antennas, cables - track assigned equipment per customer.
Coverage Mapping
GPS-tagged customer locations, tower coverage zones, and expansion planning.
Active Subscriptions
1,247
Monthly Revenue
TZS 89M
Recurring Revenue.
On Autopilot.
Manage subscriptions, automate renewals, and collect payments via mobile money - all without lifting a finger.
Auto-Renewal
Automatic monthly billing
Mobile Money
M-Pesa, Airtel, Tigo
Dunning
Automatic payment retries
MRR Reports
Track growth & churn
Built-in Help Desk
Track issues, measure response times, and keep customers happy.
Ticket System
Email, WhatsApp & web tickets
SLA Tracking
Response & resolution targets
Team Assignment
Route to right department
Analytics
Agent performance metrics
As a software house, we tried many tools. Tawala is the first that understands project billing, retainers, and support all in one. Our invoicing time dropped from 4 hours to 20 minutes per month.
ICT services CEO
Multi-product tech firm ยท Tanzania
Everything You Need to Scale
Custom-built tools designed perfectly for the Tanzanian business landscape.
High Performance
Experience lightning-fast speeds even on 3G mobile networks. Manage your operations offline and sync later when connected.
100% Compliant
Automated TRA VFD receipts generation and comprehensive tax reporting right out of the box. Stay fully compliant effortlessly.
Seamless Support
24/7 dedicated local support team in Dar es Salaam to help you train your team and resolve any issues quickly.
Ready to Scale Your Tech Business?
Join Tanzania's leading ISPs and software companies using Tawala.
Frequently Asked Questions
Quick answers about ERP for ICT Companies Tanzania.
Is Tawala built specifically for Tanzania?
Can multiple branches use one Tawala account?
Still have questions?
Talk to our team