500+
Businesses Using CRM
1.2M+
Deals Tracked
40%
Higher Close Rate
?2.5B+
Revenue Managed
Everything You Need to Manage Sales
From first contact to closed deal, Tawala CRM gives you complete visibility and control over your sales pipeline.
Lead Management
Capture leads from multiple sources, score them automatically, and nurture them through your sales funnel with targeted follow-ups.
- Auto lead scoring
- Web form integration
- Duplicate detection
Visual Sales Pipeline
Drag-and-drop Kanban boards let you visualize deals at every stage. Move opportunities through your customized sales process.
- Custom pipeline stages
- Deal probability tracking
- Weighted pipeline value
Quotations & Proposals
Create professional quotations in minutes with your branding. Send via email or WhatsApp and track when clients view them.
- Custom PDF templates
- E-signature support
- One-click to invoice
TRA VFD Invoicing
Generate TRA-compliant fiscal invoices and receipts automatically. Full integration with Tanzania Revenue Authority VFD system.
- Auto Z-Reports
- VFD receipt printing
- Tax compliance reports
Mobile Money Payments
Accept M-Pesa, Airtel Money, and Tigo Pesa directly from invoices. Automatic payment reconciliation and notifications.
- Pay links in invoices
- Auto reconciliation
- Payment reminders
Sales Analytics
Real-time dashboards showing pipeline value, win rates, sales velocity, and rep performance. Make data-driven decisions.
- Custom report builder
- Goal tracking
- Export to Excel/PDF
Your Sales Pipeline in Your Pocket
Access your CRM from anywhere with our powerful mobile app. Update deals, add notes, and close sales on the go.
Offline Mode
Work without internet, sync when connected
Quick Actions
Call, email, or WhatsApp clients with one tap
Push Notifications
Never miss a follow-up or meeting
Seamlessly Integrated With
How Tawala CRM Works
From lead capture to deal closure, follow a proven sales process that helps you close more deals faster.
Capture Leads
Leads flow in from your website forms, WhatsApp, email, phone calls, and manual entry. Every lead is automatically logged and assigned.
Qualify & Score
Automated lead scoring identifies your hottest prospects. Prioritize follow-ups based on engagement, budget, and buying signals.
Nurture & Quote
Send personalized follow-ups, share product catalogs, and create professional quotations. Track when clients open and view your proposals.
Close & Invoice
Convert accepted quotations to TRA-compliant invoices with one click. Accept mobile money payments and automatically reconcile.
Trusted by Growing Businesses
See how Tanzanian businesses are transforming their sales operations with Tawala CRM.
"Before Tawala, we were losing track of leads in WhatsApp and notebooks. Now every inquiry is captured, and our sales team knows exactly who to follow up with. Our close rate improved by 40% in just 3 months."
Amina Hassan
Sales Manager, Karibu Electronics
"The TRA VFD integration is a game-changer. We used to spend hours on compliance paperwork. Now invoices are automatically submitted to TRA, and we're always audit-ready. Tawala saved us from TRA penalties."
Joseph Mwamba
Owner, Mwamba Building Supplies
"My sales team is now 3x more productive. The mobile app lets them update deals from the field, and I can see the entire pipeline from my phone. We've doubled our monthly revenue since switching to Tawala."
Grace Kimaro
CEO, Upendo Trading Co.
CRM for Every Business
Tawala CRM adapts to your industry with customizable pipelines, fields, and workflows.
Retail & Wholesale
Track B2B customers, manage bulk orders, and automate reorder reminders. Perfect for distributors and wholesalers.
- Customer credit limits
- Bulk pricing tiers
- Route-based sales
Professional Services
Consultants, agencies, and contractors can manage projects from proposal to payment in one system.
- Project-based billing
- Time tracking
- Retainer management
Real Estate
Manage property listings, buyer inquiries, and commission tracking. Perfect for agents and developers.
- Property matching
- Viewing schedules
- Commission splits
Manufacturing
Complex B2B sales with long cycles. Track RFQs, manage dealer networks, and forecast production needs.
- RFQ management
- Dealer portal
- Production forecasting
Healthcare & Pharma
Medical equipment suppliers and pharmaceutical distributors can manage healthcare facility relationships.
- TFDA compliance
- Prescription tracking
- Hospital accounts
Education & Training
Schools, colleges, and training centers can manage student inquiries and enrollment pipelines.
- Admission pipeline
- Course enrollment
- Alumni tracking
Built for Tanzania, Not Retrofitted
Unlike global CRMs that require expensive customization, Tawala was built from day one for East African businesses.
Native TRA VFD Integration
No plugins, no workarounds. TRA compliance is built into every invoice.
Mobile Money First
M-Pesa, Airtel Money, Tigo Pesa—accept payments the way your customers pay.
TZS Currency & Local Support
Pricing in Tanzanian Shillings. Support team in Dar es Salaam.
Works Offline
Unreliable internet? Our mobile app works offline and syncs when connected.
Common Questions
How long does it take to set up Tawala CRM?
Most businesses are up and running within 24 hours. Our onboarding team helps you import your existing contacts, configure your sales pipeline stages, and set up your TRA VFD integration. We offer free training sessions for your team.
Can I import my existing customer data?
Yes! You can import contacts from Excel, CSV, or directly from other CRMs. We also support importing from WhatsApp contact exports and phone contact lists. Our team can help with data mapping and deduplication.
Does Tawala CRM work with TRA VFD?
Absolutely. Tawala is officially certified by TRA for VFD integration. Every invoice you create is automatically submitted to TRA and includes the required fiscal codes. You can print VFD receipts directly from the system.
Can my sales team use it on their phones?
Yes, we have a full-featured mobile app for Android and iOS. Sales reps can view and update deals, add notes, make calls, and even create quotations from their phones. The app works offline and syncs when internet is available.
What's the pricing for Tawala CRM?
Tawala CRM starts at TZS 50,000/month for small teams. We offer flexible plans based on the number of users and features you need. All plans include TRA VFD integration, mobile app access, and WhatsApp integration. View full pricing ?
Do you offer training and support?
Yes! All plans include free onboarding and training. Our support team is based in Dar es Salaam and available via phone, WhatsApp, and email. We also have video tutorials and a help center with step-by-step guides.
Ready to Close More Deals?
Join 500+ Tanzanian businesses using Tawala CRM. Start your free 14-day trial today.
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