Tawala

1,000+

Agents Managed

₦500M+

Daily Transactions

3

Networks Supported

Real-time

Float Tracking

Features

Complete Wakala Management

Float Balance Tracking

Monitor float across M-Pesa, Airtel Money, and Tigo Pesa in real-time. Get alerts when float runs low.

Commission Calculator

Automatic commission calculation based on transaction type and amount. Track earnings per agent.

Agent Performance

Track transaction volumes, commissions earned, and performance metrics per agent.

Transaction History

Complete audit trail of all deposits, withdrawals, and transfers with search and filters.

Multi-Agent Support

Manage multiple agents under your business. Set permissions and track each separately.

Cash Flow Reports

Daily, weekly, and monthly reports on cash flow, profits, and business performance.

Grow Your Wakala Business

Join agents using Tawala to track float and maximize commissions.

Get Started Talk to Sales
The Problem

Wakala management was built for spreadsheets — and it shows

If you operate mobile-money agent kiosks, the network apps tell you what's on each SIM, but nothing else. Float planning, commissions, fraud detection, multi-kiosk reporting? You're on your own.

1

Float runs out at the worst times

Saturday afternoon, customer wants to withdraw TZS 500,000, your float is at TZS 150,000. You lose the customer, and ten minutes later the next one too.

2

Commissions are guesswork

Network commission tables change. You're paying agents from memory. Some get overpaid, some underpaid, and the spreadsheet is always two weeks behind reality.

3

Fraud is invisible until the audit

An agent runs ghost transactions, pockets float, fakes losses, or runs after-hours from a personal SIM. Without real-time monitoring, you find out when it's already cost you millions.

How It Works

Run your Wakala business like a real business

1

Connect every SIM

Register every M-Pesa, Tigo Pesa, and Airtel Money SIM you operate. Tawala pulls real-time float, transaction logs, and commission rates from each network.

2

Plan float across kiosks

See live float across every kiosk on one screen. Set low-float alerts, request top-ups before customers arrive, transfer float between kiosks when one is heavy and another is dry.

3

Pay commissions automatically

Tawala calculates each agent's commission based on the network's official table, then pays via M-Pesa B2C — daily, weekly, or monthly. Agents see exactly what they earned and why.

Built for Tanzania

The only platform built for the 280,000+ Wakalas in Tanzania

Tanzania has more than 280,000 mobile-money agents handling 5+ billion transactions a year. Tawala Wakala is the only software designed specifically for this category — float, commissions, transactions, fraud, all from one platform.

Reconciliation runs automatically against M-Pesa, Tigo Pesa, and Airtel Money official statements every day. Discrepancies are flagged immediately, so nothing slips through unnoticed.

M-Pesa
Tigo Pesa
Airtel Money
Float tracking
Commission engine
Multi-kiosk
Fraud alerts
Auto-reconcile
Why Tawala

Tawala Wakala vs the alternatives

Most Wakala operators run on Excel, network apps, or a homegrown PHP system. Here's how Tawala compares.

Capability Tawala Recommended Excel Network apps Homegrown
Real-time float across all networks ~ ~
Commission engine (auto-calc) ~
Multi-kiosk dashboard ~
Fraud detection alerts
Auto-reconciliation
M-Pesa B2C agent payouts
TRA VFD on agent commissions
Mobile app
Customer Story

How auto-reconciliation surfaces hidden float discrepancies

"A multi-SIM Wakala chain often loses small amounts of float every weekend before noticing the pattern. Auto-reconciliation against the operator portals flags ghost transactions early — typically within the first month of switch-on."
I
Illustrative scenario
Multi-kiosk Wakala operator · Mwanza region · 15–20 SIMs
Daily
auto-reconciliation per SIM
All
TZ operator portals supported
Real-time
ghost-transaction alerts

Keep exploring

Blog

Mobile Money Integration Guide

How M-Pesa, Tigo Pesa, and Airtel Money work for businesses.

Read more →
Solution

Finance & Accounting

Wakala revenue posts directly to your books, TRA-compliant.

Read more →
Blog

Running a Wakala Business

Everything you need to know about operating mobile-money agents in Tanzania.

Read more →
FAQ

Frequently Asked Questions

Quick answers about Wakala Management Software — Mobile Money Agent System.

What is Wakala management?
A Wakala is a mobile-money agent (Vodacom, Tigo, Airtel). Tawala Wakala manages your float across networks, calculates commissions, tracks transactions, and reports on each agent's performance — all from one dashboard.
Can I see real-time float across all my SIMs?
Yes — every M-Pesa, Tigo Pesa, and Airtel Money SIM you register shows live float, today's transactions, and remaining capacity. Set low-float alerts so you never run out.
How are agent commissions calculated?
Tawala applies the official commission tables for each network (deposit, withdraw, send) and pays your agents automatically — daily, weekly, or monthly via M-Pesa B2C or bank.
Can I manage multiple Wakala kiosks?
Yes — unlimited kiosks across Tanzania with per-kiosk reporting, manager assignments, and transfer of float between locations.
What about reconciliation with the network statements?
Daily auto-reconciliation against M-Pesa, Tigo Pesa, and Airtel Money statements. Discrepancies are flagged immediately; nothing falls through the cracks.
How much does Tawala cost?
Tawala plans start at TZS 75,000 per month. Pricing scales with the number of users and modules you choose. There are no setup fees and no long-term contracts. See our pricing page for full tier details.

Still have questions?

Talk to our team
Chat on WhatsApp